Shipup - Notice history

Experiencing minor outage

FTP integrations - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Platform integrations - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Claims - Operational

78% - uptime
Aug 2026 · 70.00%Sep · 70.00%Oct · 94.90%
Aug 2026
Sep 2026
Oct 2026

Reporting - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT26
New IPs for Shipup infrastructure
Planned7:00 AM – 7:00 AMUTC
  • Planned
    July 31, 2026 at 7:35 AMUTC
    Planned
    July 31, 2026 at 7:35 AMUTC

    We want to make you aware that Monday 26 October 2026 at 06:00 UTC, we will add new IP addresses to our infrastructure to increase the scalability and reliability of our system.

    The system will remain operational during this period.

    Customers who use IP allowlisting must update their configuration to include the four new IP addresses listed below, while keeping the existing IP address already authorized. This is can be the case if you are using eCommerce integrations, webhooks or FTP authorizations.

    Updated list of IP addresses to allow:

    • 34.77.189.135 - ✅ existing IP, keep authorized

    • 35.205.246.156 - 🚧 new IP to add

    • 34.53.206.113 - 🚧 new IP to add

    • 34.34.185.80 - 🚧 new IP to add

    • 34.78.203.17 - 🚧 new IP to add

    This update is typically handled by your technical or IT team on your firewalls, FTP/SFTP servers, or any system managing inbound access. If you shared Shipup IP to external partners (ex: carriers) in the past, they need to do the same operation on their system.

    If the new IP addresses are not allowlisted before October 26, 2026, requests sent from our infrastructure may be rejected by your systems. This could interrupt data exchanges between our platforms, including order tracking, webhooks, file access, or similar flows.

    No action is required if you do not use IP allowlisting.

    Please complete this update before October 26, 2026. If you have any questions or need assistance, please contact support@shipup.co.

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