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Reporting - Operational
Reporting
The incident is fully resolved.
We experienced issues with our document database, resulting in stale data possibly being displayed on the platform. We implemented a fix and are currently monitoring the result.
The platform is recovering and we are monitoring the situation.
We are experiencing issues processing background jobs on the Shipup platform. This is impacting most of our functionality: carrier events fetching, order syncing, notifications sending and reporting.
No notices reported this month
Mar 2025 to May 2025
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