Shipup - Austrian Post instabilities – Incident details

All systems operational

Austrian Post instabilities

Monitoring
Operational
Started 3 days ago

Affected

Tracking updates

Partial outage from 12:06 PM to 9:30 AM, Operational from 9:30 AM to 12:00 AM

Carrier updates fetching

Partial outage from 12:06 PM to 9:30 AM, Operational from 9:30 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    We implemented a fix and started fetching events again since 11:30am. We are currently monitoring the result.

  • Update
    Update

    After further investigation, <10% of Austrian Post packages are impacted. We continue to properly fetch events for the majority of trackers.

  • Investigating
    Investigating

    Our Austrian Post integration is currently unstable. We no longer fetch events for this carrier. Investigation is in progress.