Shipup - Notice history

All systems operational

100% - uptime

SMS - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Whatsapp - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Klavyio - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Customer.IO - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Gorgias - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Zendesk - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Easiware - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023
100% - uptime

Global health - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Feedback - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Orders / Trackers - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 99.71%
Oct 2023
Nov 2023
Dec 2023

Jobs - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

SDE (Smart Delivery Estimate) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023
100% - uptime

Webhook sending - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 99.71%
Oct 2023
Nov 2023
Dec 2023
100% - uptime

API - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

FTP - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Platform integrations - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Carrier updates - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023
100% - uptime

Tracking page - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Shipup's merchant Back-Office - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Chrome extension - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Reporting - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Notice history

Nov 2023

Shipup Scheduled Maintenance - Database upgrade
  • Completed
    November 19, 2023 at 9:48 PM
    Completed
    November 19, 2023 at 9:48 PM

    The scheduled maintenance has been completed.

  • In progress
    November 19, 2023 at 9:31 PM
    In progress
    November 19, 2023 at 9:31 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 19, 2023 at 8:30 PM
    Planned
    November 19, 2023 at 8:30 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 15, 2023 at 5:42 PM
    Planned
    November 15, 2023 at 5:42 PM

    Hello, We want to make you aware of a scheduled maintenance for approximately 15 minutes on Sunday 19/11/2023 at 21h30 UTC time. Even if the window is 15 minutes, the actual maintenance will probable be more around 5 minutes. We will be using this time to upgrade our database to a bigger instance. ----------------- This operation will impact those services that won't be available: - API: * GET Orders / Trackers * POST Orders / Trackers - Access to the Shipup back-office - Chrome extension - Retrieving Feedback from customers -------------- These services will keep running as usual: - API: * POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library) - Tracking page access by end users -------------- These services will keep be paused during the maintenance and restart without impact after the maintenance: - Webhooks - Retrieving of events from the carriers - Sending of notifications - Order-fetching integrations (Magento, Shopify, Prestashop) - Third-party integrations (Zendesk, Gorgias, Klaviyo) ---------------------- We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co. Thanks, The Shipup team

Oct 2023

No notices reported this month

Oct 2023 to Dec 2023

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