Shipup - Issues processing webhook/ftp carrier events – Incident details

All systems operational

Issues processing webhook/ftp carrier events

Resolved
Partial outage 0
Started 20 days agoLasted less than a minute

Affected

Trackers

Operational from 2:26 PM to 2:26 PM

Carrier updates

Operational from 2:26 PM to 2:26 PM

Updates
  • Update
    Update

    This incident is now resolved.

  • Resolved
    Resolved

    Due to an outage of one of our internal services, we experienced issues processing webhook/ftp carrier events.

    • Requests from carriers to our webhook endpoints were dropped. If the carrier does not have a retry policy, these events would have been lost.

    • Events fetched from FTP carriers may have been imported later into Shipup.