FTP integrations - Operational
FTP integrations
Platform integrations - Operational
Platform integrations
Mondial Relay - Partial outage
Mondial Relay
DPD - Partial outage
DPD
Evri - Operational
Evri
Royal Mail - Operational
Royal Mail
InPost - Operational
InPost
FedEx - Operational
FedEx
Yodel - Operational
Yodel
DPD Germany - Partial outage
DPD Germany
Canada Post - Operational
Canada Post
DHL express - Operational
DHL express
Packeta - Operational
Packeta
DHL - Operational
DHL
Colissimo - Operational
Colissimo
Correos - Operational
Correos
Poste Italiane - Operational
Poste Italiane
DPD NL - Operational
DPD NL
APG - Operational
APG
UPS - Operational
UPS
Chronopost - Operational
Chronopost
Geodis - Operational
Geodis
Others - Operational
Others
Claims - Operational
Claims
Reporting - Operational
Reporting
Notice history
View current statusNov 2025
Oct 2025
- Resolved · UTC
This incident has been resolved and situation has returned to normal.
Clicks during the period of the incident can't be recovered. This means a gap will still be visible in the CTR chart in the Marketing Dashboard for the Tracking page. - Investigating · UTC
The clicks reported in the Marketing Dashboard for the Tracking Page represent a very small portion of actual clicks during the period of this incident. General estimation is at 0.5% of real traffic. Only clicks on promo banners that are not FAQ/Customer service links were tracked during this period.
Actual clicks by shoppers were not impacted. They could still access to their carrier links, FAQ/Customer service links, etc. Only the Analytics are impacted.
Note that this will have also an impact on the Repurchase Rate reported from Shipup as clicks are one of the sources of repurchase.