Shipup - Issues with Single-Sign-On (SSO) – Incident details

Experiencing minor outage

Show current status

Issues with Single-Sign-On (SSO)

ResolvedPartial outage 20%3 hours 13 minutes

Affected

Web clients

Partial outage from 7:41 AM to 10:55 AM

Retailer Back-Office

Partial outage from 7:41 AM to 10:55 AM

  • ResolvedUTC

    This incident has been resolved, since our SSO provider WorkOS is now operational.

  • IdentifiedUTC

    We have confirmed the issue to be linked with an outage from our upstream provider.

  • InvestigatingUTC

    We are investigating errors when using Single-Sign-On to connect to the Shipup backoffice, correlated with an ongoing outage of our SSO provider, WorkOS.