Shipup - High API error rate. – Incident details

Experiencing minor outage

High API error rate.

ResolvedPartial outage 30%1 hour 32 minutes

Affected

API

Partial outage from 2:30 PM to 4:02 PM

Global health

Partial outage from 2:30 PM to 4:02 PM

Feedback

Partial outage from 2:30 PM to 4:02 PM

Orders / Trackers

Partial outage from 2:30 PM to 4:02 PM

Jobs

Partial outage from 2:30 PM to 4:02 PM

SDE (Smart Delivery Estimate)

Partial outage from 2:30 PM to 4:02 PM

  • ResolvedUTC

    We identified the issue as having been caused by a faulty deployment, and have rolled back the change. The API is again fully operational.

  • InvestigatingUTC

    We are investigating a high error rate on our API.