Shipup - Notice history

All our services have returned to normal operation after various interventions from our teams.

We have reactivated the display of the user list and confirm that access to the application has been operational again since yesterday afternoon. During this period of heavy traffic, some slowdowns may still be observed intermittently. Our teams continue to work on optimizations to make the situation consistently smooth. We will keep you informed.

A first improvement was deployed in the afternoon and there should no longer be any access issues to the platform. However, we had to temporarily disable the display of the user list and you might still experience some slowness. We are currently working on displaying this user list again.

This incident has been resolved.

We are continuing to monitor for any further issues.

Data consistency is close to fully restored.

We are recovering from the incident.

On 2024-10-31, 14:00pm: we started recovering from the issue; the logistics & incidents dashboard are now stable, though they may be missing some recent data points as the issue keeps recovering.