Shipup - Degraded performance when searching orders – Incident details

Experiencing minor outage

Degraded performance when searching orders

Resolved
Degraded performance
Started 8 months agoLasted about 1 hour

Affected

API

Degraded performance from 9:30 AM to 10:01 AM, Operational from 10:01 AM to 10:31 AM

Orders / Trackers

Degraded performance from 9:30 AM to 10:01 AM, Operational from 10:01 AM to 10:31 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified an incident with our order search. We are working on a fix.