Shipup - Notice history

Experiencing minor outage

FTP integrations - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Platform integrations - Operational

99.52% uptime
Mar 2025 · 100.0%Apr · 98.56%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025
100.0% uptime

Mondial Relay - Partial outage

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

DPD - Partial outage

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Evri - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Royal Mail - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

InPost - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

FedEx - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Yodel - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

DPD Germany - Partial outage

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Canada Post - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

DHL express - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Packeta - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

DHL - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Colissimo - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Correos - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Poste Italiane - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

DPD NL - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

APG - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

UPS - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Chronopost - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Geodis - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Others - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Claims - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Reporting - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

Previous page

Next page

Mar 2025
Apr 2025
May 2025

Notice history

View current status

May 2025

Issues processing webhook/ftp carrier events
ResolvedPartial outage
  • UpdateUTC

    This incident is now resolved.

  • ResolvedUTC

    Due to an outage of one of our internal services, we experienced issues processing webhook/ftp carrier events.

    • Requests from carriers to our webhook endpoints were dropped. If the carrier does not have a retry policy, these events would have been lost.

    • Events fetched from FTP carriers may have been imported later into Shipup.

Issues with data indexing
Resolved1 hour 50 minutes
  • ResolvedUTC

    The incident is fully resolved.

  • MonitoringUTC

    We experienced issues with our document database, resulting in stale data possibly being displayed on the platform. We implemented a fix and are currently monitoring the result.

Apr 2025

We are experiencing Platform instabilities
Resolved11 hours 58 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The platform is recovering and we are monitoring the situation.

  • IdentifiedUTC

    We are experiencing issues processing background jobs on the Shipup platform. This is impacting most of our functionality: carrier events fetching, order syncing, notifications sending and reporting.

Mar 2025

MAR8
Shipup Scheduled Maintenance - Email Editor
CompletedMaintenance2 hours
  • CompletedMarch 08, 2025 at 4:00 PMUTC

    The scheduled maintenance has been completed.

  • In progressMarch 08, 2025 at 2:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • PlannedFebruary 26, 2025 at 4:14 PMUTC

    The Email Templates editor will be temporarily unavailable, on Saturday, March 8th, while we are performing some updates for approximately 2 hours. While we’ve scheduled a 2-hour maintenance window, we don’t expect the downtime to be more than a few minutes. This migration will only affect the editor itself (e.g. saving changes, uploading images, managing rows). The rest of the Shipup Back-Office will still be available and email notifications will continue to be sent during this period. As always, if you have questions or issues, please contact us at support@shipup.co

Previous

Mar 2025 to May 2025

Next