Shipup - Issues with data indexing – Incident details

Experiencing minor outage

Show current status

Issues with data indexing

Resolved1 hour 50 minutes

Affected

Web clients

Degraded performance from 2:00 PM to 3:50 PM

Retailer Back-Office

Degraded performance from 2:00 PM to 3:50 PM

  • ResolvedUTC

    The incident is fully resolved.

  • MonitoringUTC

    We experienced issues with our document database, resulting in stale data possibly being displayed on the platform. We implemented a fix and are currently monitoring the result.