Shipup - Notice history

Hello, We want to make you aware of a scheduled maintenance for approximately 15 minutes We will be using this time to upgrade our database to a bigger instance ----------------- This operation will impact those services that won't be available: - API: * GET Orders / Trackers * POST Orders / Trackers - Webhooks - Order-fetching integrations (Magento, Shopify, Prestashop) - Third-party integrations (Zendesk, Gorgias, Klaviyo) - Tracking packages - Sending notifications to end-consumers - Access to the Shipup back-office - Retrieving Feedback from customers - Chrome extension -------------- These services will keep running as usual: - API: * POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library) - Tracking pages: * Shipup-hosted pages * Hosted on merchants websites through ShipupJS library ---------------------- We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co. Thanks, The Shipup team

Hello, We want to make you aware of a coming routine maintenance of our database. ----------------- This operation will impact the following services. They will be unavailable for the duration of the maintenance window: - API: * GET Orders / Trackers * POST Orders / Trackers - Webhooks - Order-fetching integrations (Magento, Shopify, Prestashop) - Access to the Shipup back-office Once the maintenance is over, all services will become available again. If you send orders and trackers to Shipup using our REST API, please make sure you have a retry mechanism in place to retry the API calls that would be performed during this maintenance (they will fail with an HTTP status 503 during this time). -------------- These services will keep running as usual: - API * POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library) - Sending notifications to end-consumers - Tracking pages - Displaying order informations in 3rd party apps (Zendesk, Gorgias) ---------------------- We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co. Thanks, The Shipup team