Shipup - Notice history

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Maintenance will begin as scheduled in 60 minutes.

The scheduled maintenance has been completed.

Verification is currently underway for the maintenance items.

Hello, We want to make you aware that on Sunday, June 27th at 18:00 UTC, there will be a scheduled downtime for approximately 1 hour. We will be using this time to perform routine maintenance on our database. ----------------- This operation will impact the following services. They will be unavailable for the duration of the maintenance window: - API: * GET Orders / Trackers * POST Orders / Trackers - Webhooks - Order-fetching integrations (Magento, Shopify, Prestashop) - Access to the Shipup back-office Once the maintenance is over, all services will become available again. If you send orders and trackers to Shipup using our REST API, please make sure you have a retry mechanism in place to retry the API calls that would be performed during this maintenance (they will fail with an HTTP status 503 during this time). -------------- These services will keep running as usual: - API * POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library) - Sending notifications to end-consumers - Tracking pages - Displaying order informations in 3rd party apps (Zendesk, Gorgias) ---------------------- We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co. Thanks, The Shipup team