Shipup - We're unable to subscribe to new USPS webhooks – Incident details

Experiencing minor outage

Show current status

We're unable to subscribe to new USPS webhooks

ResolvedPartial outage 1%72 hours 5 minutes

Affected

Carrier Services

Partial outage from 12:30 PM to 4:00 PM, Operational from 4:00 PM to 12:35 PM

Others

Partial outage from 12:30 PM to 4:00 PM, Operational from 4:00 PM to 12:35 PM

  • ResolvedUTC

    This incident has been resolved. We're back at receiving 100% of the USPS events.

  • MonitoringUTC

    We are able to subscribe to USPS webhooks again. We'll keep monitoring and post another update once we are fully recovered

  • InvestigatingUTC

    Since last Thursday, we have been unable to subscribe to new USPS webhooks. This means we are not able to receive updates on trackers that were created after this date. Trackers that were created before are still receiving updates normally.