Shipup - Error in importing some carrier events – Incident details

All systems operational

Error in importing some carrier events

Resolved
Major outage
Started about 2 months agoLasted about 24 hours

Affected

Tracking updates

Major outage from 5:30 PM to 11:30 AM, Operational from 11:30 AM to 5:01 PM

Carrier updates fetching

Major outage from 5:30 PM to 11:30 AM, Operational from 11:30 AM to 5:01 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. All events impacted by the incident were imported.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.

    Impacted carriers:

    • Colissimo

    • Mondial Relay

    • DPD FR

    • and other smaller carriers