Issues with Reports
Resolved·Partial outage 30%·78 hours 32 minutesAugust 01, 20257:54 AMAugust 04, 20252:27 PMUTC
Affected
Reporting
Partial outage from 7:54 AM to 1:43 PM, Operational from 1:43 PM to 6:15 PM, Partial outage from 6:15 PM to 2:27 PM
·
- Resolved · UTC
This incident has been resolved.
We will contact you if there are any erroneous reports that may have made it your way in the past days.
- Monitoring · UTCWe implemented a fix and are currently monitoring the result.
- Update · UTCWe are continuing to work on a fix for this incident. We have identified periodic reports older than 6 months that are getting sent every hour with data that goes back far in time. We have remediated the repeated sending and are now working on a patch to give an end to this issue early next week. Missed and/or erroneous reports will be caught up as soon as the fix is deployed. All other reports (incidents reports, one-time reports and periodic reports created in the last 6 months) are working as expected.
- Identified · UTC
We have caught up with unsent reports. You may find that duplicate reports have made it your way in the last couple days. We are continuing to work on a fix.
- Investigating · UTC
We are currently investigating a partial outage of our reporting feature.