Shipup - app.shipup.co cannot be accessed – Incident details

Experiencing minor outage

app.shipup.co cannot be accessed

ResolvedMajor outage16 minutes

Affected

Web clients

Major outage from 7:05 AM to 7:10 AM, Operational from 7:10 AM to 7:22 AM

Retailer Back-Office

Major outage from 7:05 AM to 7:10 AM, Operational from 7:10 AM to 7:22 AM

Tracking page

Major outage from 7:05 AM to 7:10 AM, Operational from 7:10 AM to 7:22 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Users are experiencing issues accessing app.shipup.co. We are currently investigating this incident.