Shipup - Notifications on hold – Incident details

Experiencing minor outage

Notifications on hold

Resolved31 hours 40 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are testing an alternate solution before deploying it. We'll keep you updated.

  • InvestigatingUTC

    We are currently investigating an alternative solution to have notifications sent again.

  • IdentifiedUTC

    We are still waiting for SendGrid feedback. In the meantime, we are exploring technical alternatives to resume notifications.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We are investigating the issue with SendGrid. We'll keep you updated. Notifications are only delayed (not lost).