Shipup - Instability on queries to logistics data – Incident details

Experiencing minor outage

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Instability on queries to logistics data

ResolvedDegraded performance5 hours 25 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We are continuing to monitor for any further issues.

  • MonitoringUTC

    Data consistency is close to fully restored.

  • InvestigatingUTC

    We are recovering from the incident.

  • UpdateUTC

    On 2024-10-31, 14:00pm: we started recovering from the issue; the logistics & incidents dashboard are now stable, though they may be missing some recent data points as the issue keeps recovering.

  • MonitoringUTC

    On 2024-10-31, 04:47am: an issue occured causing instability in queries to logistics data, impacting stability of the logistics & incidents dashboard in the Shipup back-office.