Shipup - Shipup Scheduled Maintenance - Database upgrade – Maintenance details

Experiencing minor outage

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DEC29

Shipup Scheduled Maintenance - Database upgrade

CompletedDecember 29, 2024 at 2:00 PM – 1:55 PMUTC

Affects

API

Under maintenance from 2:00 PM to 1:55 PM

Orders / Trackers

Under maintenance from 2:00 PM to 1:55 PM

Webhooks

Under maintenance from 2:00 PM to 1:55 PM

Webhook sending

Under maintenance from 2:00 PM to 1:55 PM

  • CompletedDecember 29, 2024 at 1:55 PMUTC

    The scheduled maintenance has been completed.

  • In progressDecember 29, 2024 at 1:01 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateDecember 29, 2024 at 1:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedDecember 27, 2024 at 3:51 PMUTC

    Hello, We want to make you aware of a scheduled maintenance for approximately 15 minutes on Sunday 29/12/2024 at 14h00 CET. ----------------- This operation will impact those services that won't be available: - API: * POST Orders / Trackers * POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library) - Access to the Shipup back-office - Chrome extension - Webhooks - Retrieving of events from the carriers - Sending of notifications - Order-fetching integrations (Magento, Shopify, Prestashop) - Third-party integrations (Zendesk, Gorgias, Klaviyo) - Retrieving Feedback from customers - Package reports -------------- These services will keep running as usual: - API: * GET Orders / Trackers - Tracking page access by end users ---------------------- We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at support@shipup.co . Thanks, The Shipup team