Shipup - Mondial Relay Pickup Point information is no longer updated – Incident details

Experiencing minor outage

Show current status

Mondial Relay Pickup Point information is no longer updated

ResolvedDegraded performance667 hours 48 minutes

Affected

Tracking Fetching system health

Degraded performance from 12:00 PM to 2:56 PM, Operational from 2:56 PM to 7:48 AM

Carrier APIs

Degraded performance from 12:00 PM to 2:56 PM, Operational from 2:56 PM to 7:48 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

    We started updating pickup point information again on 07/05 4pm UTC

  • IdentifiedUTC

    Since April 13 2pm, we fail to update Mondial Relay pickup point information (f.i. opening day & hours).

    As a result, the information shared in notifications and tracking pages may be outdated or missing.

    We are in contact with the carrier to fix the incident.