Shipup - app.shipup.co is not available – Incident details

Experiencing minor outage

Show current status

app.shipup.co is not available

Resolved23 minutes

Affected

Web clients

Major outage from 2:03 PM to 2:26 PM

Retailer Back-Office

Major outage from 2:03 PM to 2:26 PM

  • ResolvedUTC

    Everything is back to normal and the root cause was identified.
    We are sorry for the inconvenience and are implementing a solution so that it does not happen again.

  • MonitoringUTC

    A fix was implemented and it is now possible to login normally in the backoffice (app.shipup.co). We are monitoring the situation.

  • IdentifiedUTC

    Our backoffice (app.shipup.co) is currently unavailable. All other services are working correctly.

  • InvestigatingUTC
    We are currently investigating this incident.