Shipup - Instability on Mondial Relay Claims Management – Incident details

Experiencing minor outage

Show current status

Instability on Mondial Relay Claims Management

IdentifiedPartial outage 50%

Affected

Claims

Partial outage from 7:30 AM to 12:00 AM

  • UpdateUTC

    We are continuing to work on a fix for this incident.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

    The impact is now updated to:

    • all Mondial Relay claims are out of sync since the beginning of the incident

    • Mondial Relay claim creation is down

  • InvestigatingUTC

    We are seeing instability on the authentication process to Mondial Relay Claims.

    As a result, the majority of Mondial Relay claims are out of sync since 8:30am today.

    Mondial Relay Claim creation is also unstable.

    We are currently investigating this incident.