Shipup - Order ingestion is failing for API and Integration users – Incident details

Experiencing minor outage

Show current status

Order ingestion is failing for API and Integration users

ResolvedPartial outage 70%9 hours

Affected

API

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Orders / Trackers

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Jobs

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Platform integrations

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

  • ResolvedUTC

    This incident has been resolved. If you notice any missing orders, please contact us via the support channel as soon as possible.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.