Shipup - Elevated latency with Shipup application and API – Incident details

Experiencing minor outage

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Elevated latency with Shipup application and API

ResolvedDegraded performance5 hours 8 minutes

Affected

API

Degraded performance from 9:30 AM to 2:38 PM

Orders / Trackers

Degraded performance from 9:30 AM to 2:38 PM

Web clients

Degraded performance from 9:30 AM to 2:38 PM

Retailer Back-Office

Degraded performance from 9:30 AM to 2:38 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    Latency is going back to normal, we are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.