Shipup - Chronopost Claims and Pickup Points are out of sync – Incident details

Experiencing minor outage

Show current status

Chronopost Claims and Pickup Points are out of sync

ResolvedPartial outage105 hours

Affected

Tracking Fetching system health

Partial outage from 8:00 AM to 1:20 PM, Operational from 1:20 PM to 5:00 PM

Carrier APIs

Partial outage from 8:00 AM to 1:20 PM, Operational from 1:20 PM to 5:00 PM

Claims

Partial outage from 8:00 AM to 4:43 PM, Operational from 4:43 PM to 5:00 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix to synchronize Chronopost Pickup Points and are currently monitoring the result.

  • UpdateUTC
    We are continuing to work on a fix for this incident.
  • UpdateUTC
    We have restored our integration with Claims for Chronopost. We continue to work on a fix for Pickup Points for Chronopost. Next update will come tomorrow, August 7 before 12pm.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.