Shipup - app.shipup.co cannot be accessed – Incident details

Experiencing minor outage

app.shipup.co cannot be accessed

Resolved
Major outage
Started about 1 year agoLasted 17 minutes

Affected

Web clients

Major outage from 7:05 AM to 7:10 AM, Operational from 7:10 AM to 7:22 AM

Retailer Back-Office

Major outage from 7:05 AM to 7:10 AM, Operational from 7:10 AM to 7:22 AM

Tracking page

Major outage from 7:05 AM to 7:10 AM, Operational from 7:10 AM to 7:22 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Users are experiencing issues accessing app.shipup.co. We are currently investigating this incident.