Shipup - DPD DE event fetching is down – Incident details

Carrier updates fetching experiencing partial outage

DPD DE event fetching is down

Identified
Partial outage 5 %
Started about 2 months ago

Affected

Tracking updates

Partial outage from 10:00 AM to 1:26 PM, Operational from 1:26 PM to 3:49 PM, Partial outage from 3:49 PM to 9:39 AM, Operational from 9:39 AM to 12:00 AM

Carrier updates fetching

Partial outage from 10:00 AM to 1:26 PM, Operational from 1:26 PM to 3:49 PM, Partial outage from 3:49 PM to 9:39 AM, Operational from 9:39 AM to 12:00 AM

Updates
  • Identified
    Identified

    We are working closely with the carrier to implement a new integration method.

  • Investigating
    Investigating

    Due to changes on the carrier's side, we can no longer fetch events and send notifications on DPD DE trackers.