Shipup - Cannot access archive data through API – Incident details

Experiencing minor outage

Cannot access archive data through API

Resolved
Partial outage 20 %
Started 3 months agoLasted about 3 hours

Affected

API

Partial outage from 9:50 AM to 12:45 PM

Orders / Trackers

Partial outage from 9:50 AM to 12:45 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Following a deployment, we identified that API requests that attempt to fetch archived data (older than 6 months) are failing.