Shipup - Mondial Relay Pickup Point information is no longer updated – Incident details

Experiencing partially degraded performance

Mondial Relay Pickup Point information is no longer updated

Identified
Degraded performance
Started 22 days ago

Affected

Tracking updates

Degraded performance from 12:00 PM to 2:56 PM, Operational from 2:56 PM to 12:00 AM

Carrier updates fetching

Degraded performance from 12:00 PM to 2:56 PM, Operational from 2:56 PM to 12:00 AM

Updates
  • Identified
    Identified

    Since April 13 2pm, we fail to update Mondial Relay pickup point information (f.i. opening day & hours).

    As a result, the information shared in notifications and tracking pages may be outdated or missing.

    We are in contact with the carrier to fix the incident.