Shipup - Issue with authentication – Incident details
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Experiencing minor outage
Issue with authentication
Resolved
Partial outage
Started 4 months ago
April 09, 2026
Lasted 35 minutes
April 09, 2026
7:55
8:30 AM
UTC
Affected
Web clients
Partial outage from 7:55 AM to 8:30 AM
Retailer Back-Office
Partial outage from 7:55 AM to 8:30 AM
Updates
Resolved
April 09, 2026 at 8:30 AM
UTC
Resolved
April 09, 2026 at 8:30 AM
UTC
This incident has been resolved.
Investigating
April 09, 2026 at 7:55 AM
UTC
Investigating
April 09, 2026 at 7:55 AM
UTC
Some users are not able to log into our backoffice.
UTC
UTC
UTC
UTC
UTC