Shipup - Issues with email delivery – Incident details

Experiencing minor outage

Issues with email delivery

Resolved
Major outage
Started 7 months agoLasted about 19 hours

Affected

Notifications

Major outage from 1:29 PM to 8:44 AM

Emails

Major outage from 1:29 PM to 8:44 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved
    - email sending capabilities are fully restored
    - all emails that failed to be sent are caught up on

  • Investigating
    UTC
    Investigating

    We are investigating an issue with email delivery, resulting in email notifications not being sent.