Shipup - Order ingestion is failing for API and Integration users – Incident details

Experiencing minor outage

Order ingestion is failing for API and Integration users

Resolved
Partial outage 70 %
Started 11 months agoLasted about 9 hours

Affected

API

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Orders / Trackers

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Jobs

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Platform integrations

Partial outage from 9:00 AM to 4:00 PM, Operational from 4:00 PM to 6:00 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. If you notice any missing orders, please contact us via the support channel as soon as possible.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.