Scheduled for November 28, 2021 at 10:00 PM – 10:10 PM
Affects
API
Under maintenance from 10:00 PM to 10:10 PM
Orders / Trackers
Under maintenance from 10:00 PM to 10:10 PM
Webhooks
Under maintenance from 10:00 PM to 10:10 PM
Webhook sending
Under maintenance from 10:00 PM to 10:10 PM
Completed
November 28, 2021 at 10:10 PMCompleted
November 28, 2021 at 10:10 PMThe scheduled maintenance has been completed.
In progress
November 28, 2021 at 10:02 PMIn progress
November 28, 2021 at 10:02 PMScheduled maintenance is currently in progress. We will provide updates as necessary.
Update
November 28, 2021 at 9:00 PMPlanned
November 28, 2021 at 9:00 PMMaintenance will begin as scheduled in 60 minutes.
Planned
November 25, 2021 at 5:28 PMPlanned
November 25, 2021 at 5:28 PMHello,
We want to make you aware of a coming routine maintenance of our database.
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This operation will impact the following services. They will be unavailable for the duration of the maintenance window:
- API:
* GET Orders / Trackers
* POST Orders / Trackers
- Webhooks
- Order-fetching integrations (Magento, Shopify, Prestashop)
- Access to the Shipup back-office
Once the maintenance is over, all services will become available again.
If you send orders and trackers to Shipup using our REST API, please make sure you have a retry mechanism in place to retry the API calls that would be performed during this maintenance (they will fail with an HTTP status 503 during this time).
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These services will keep running as usual:
- API
* POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library)
- Sending notifications to end-consumers
- Tracking pages
- Displaying order informations in 3rd party apps (Zendesk, Gorgias)
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We appreciate your patience and your understanding. As always, if you have questions or issues, please contact us at success@shipup.co.
Thanks,
The Shipup team
