Shipup - Notifications on hold – Incident details

All systems operational

Notifications on hold

Resolved
Operational
Started 8 months agoLasted 1 day
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We are testing an alternate solution before deploying it. We'll keep you updated.

  • Investigating
    Investigating

    We are currently investigating an alternative solution to have notifications sent again.

  • Identified
    Identified

    We are still waiting for SendGrid feedback. In the meantime, we are exploring technical alternatives to resume notifications.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are investigating the issue with SendGrid. We'll keep you updated. Notifications are only delayed (not lost).