Shipup - Mondial Relay connexion is partially down – Incident details

Carrier updates fetching experiencing partial outage

Mondial Relay connexion is partially down

Investigating
Partial outage 15 %
Started about 9 hours ago

Affected

Tracking updates

Partial outage from 9:39 AM to 12:00 AM

Carrier updates fetching

Partial outage from 9:39 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are currently experiencing a partial outage on one of our Mondial Relay integrations. This impacts approximately half of our Mondial Relay trackers, for which we cannot fetch tracking events.

    We are actively looking for a fix and will provide further updates as more information becomes available.