Shipup - We are experiencing some platform instabilities – Incident details

All systems operational

We are experiencing some platform instabilities

Resolved
Degraded performance
Started 9 days agoLasted about 3 hours

Affected

Notifications

Degraded performance from 12:45 PM to 1:45 PM, Operational from 1:45 PM to 3:17 PM

Emails

Degraded performance from 12:45 PM to 1:45 PM, Operational from 1:45 PM to 3:17 PM

SMS

Degraded performance from 12:45 PM to 1:45 PM, Operational from 1:45 PM to 3:17 PM

Whatsapp

Degraded performance from 12:45 PM to 1:45 PM, Operational from 1:45 PM to 3:17 PM

Klavyio

Degraded performance from 12:45 PM to 1:45 PM, Operational from 1:45 PM to 3:17 PM

Customer.IO

Degraded performance from 12:45 PM to 1:45 PM, Operational from 1:45 PM to 3:17 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are continuing to work on a fix for this incident, things are back to normal in the meantime.

  • Investigating
    Investigating
    We are currently investigating this incident.