Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
July 21, 2024 at 8:30 PM
Planned
July 21, 2024 at 8:30 PM
Maintenance will begin as scheduled in 60 minutes.
Planned
July 09, 2024 at 7:50 AM
Planned
July 09, 2024 at 7:50 AM
Hello,
We want to make you aware of a 15 minutes scheduled maintenance on Sunday 21/07/2023 at 21h30 UTC time.
It will probably be shorter than that...
We will use this time to upgrade our database network.
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Some services won't be available:
- API:
* GET Orders / Trackers
* POST Orders / Trackers
- Access to the Shipup back-office
- Chrome extension
- Retrieving Feedback from customers
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Some services will keep running as usual:
- API:
* POST Delivery Date Estimation (Smart Delivery Estimates + ShipupETA library)
- Tracking page access by end users
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We will pause some services during the maintenance and resume them without impact after the maintenance:
- Webhooks
- Retrieving of events from the carriers
- Sending of notifications
- Order-fetching integrations (Magento, Shopify, Prestashop)
- Third-party integrations (Zendesk, Gorgias, Klaviyo)
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We appreciate your patience and your understanding.
As always, if you have questions or issues, please contact us at support@shipup.co.
Thanks,
The Shipup team
